Contact a local refrigeration service company for assistance. Most refrigerant service companies can diagnose and repair Advantage equipment.
Authorize the Local service company to provide the necessary diagnosis and repair by issuing them a company purchase order.
Be sure to understand the possible costs that will be incurred since if the problem is not covered under the warranty the charges will be your responsibility.
To be considered for warranty coverage you must inform Advantage's Service Department during the next business day or by email notification.
Be sure to to have the model & serial number of your unit when you call.
Standard business hours are Monday - Friday, 7:30 am to 5:00 pm, EST excluding holidays.
Voice mail is available after business hours.
Service Department phone: 317-887-0729
The Service Department fax: 317-885-8683
Online Request for Service Assistance.
If you require service outside of regular business hours (including holidays) and if service assistance cannot wait until the next business day:
To Order Service Parts
We make every effort to ship In stock parts ordered before 1 pm Eastern Time the same day. Help us prioritize parts shipments by telling us when your part must ship the same day it is ordered. We will try to accommodate your needs.
Please call 317-887-0729 during normal business hours.
Or, email the Parts Department by clicking Here.
To make the part ordering process easier and more efficient, please have the model and serial number of the unit.
We accept Visa, Mastercard & American Express.
Offering a 2½ % discount for Parts when purchased via a credit card.