during normal business hours.
Email the Parts Department
We make every effort to ship in stock parts ordered before 2 pm Eastern Time the same day. Help us prioritize parts shipments by telling us when your part must ship the same day it is ordered. We will try to accommodate your needs.
To make the part ordering process easier and more efficient, please have the model and serial number of the unit.
We accept Visa, Mastercard & American Express.
Offering a 2½ % discount for Parts when purchased via a credit card.
Some commonly downloaded manuals:
For assistance regarding installation, operation and service of Advantage products during the factory warranty period, please call the Factory before contracting with a repair service.
Please have the unit model and Serial Number available when contacting the Service Department.
Instrument Repair & Return
This document details the Service and Return Policy for Advantage Microprocessor Instruments. Includes instructions on Warranty and Non-Warranty repairs and the Quick Turn Around repair program.
Unit Repair & Return
Use the above form when sending your water chiller or temperature control unit to Advantage for repair.
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