Frequently Asked Questions

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  • What are your plans to deal with phase out of certain refrigerants, like R-134a, etc?
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  • What is the Difference Between an Industrial Chiller and a Commercial or HVAC (air-conditioning) Chiller?
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  • Can I use deionized water in temperature control units and water chillers?
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  • What is the temperature range and stability of your Sentra Series water circulating temperature control units?
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  • In a refrigeration system, how many BTU's are needed to reduce the temperature of 400 gallons of water from 70°F to 45°F. Also, how many BTU's are needed to drop the water temperature each 1.0°F.
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  • I want to use Modbus to communicate to my Advantage Sentra Model SK-1035HE. So far I've been able to read the set point but I haven't been able to change the set point. Should I be able to write to the same register that I read the set point from?
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  • What software is needed to get data from Water Units with HE Series Instruments?
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  • Do You Have An Online Ordering System?
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  • What kind of sensor probes are used in the Sentra series temperature control units and how are they calibrated?
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  • What is the parameter "int" used for in the advanced setup area of Sentra temperature control units with the HE microprocessor control instrument.
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  • Is there any parameter on the temperature controller SK-1035-HE which controls the flow in the process or may I control the flow process any other way?
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  • Can Your Chillers Be Used To Provide Ingredient Water For Dough Production?
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  • Can Your Chillers Be Used In Food & Beverage Processing Applications?
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  • I Need A Spare Parts List - How Do I Get One?
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  • I Need To Order Parts - Tell Me What To Do.
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